IT Operations Manager

This company serves a wide array of sectors, such as agriculture, education, healthcare, banking, public sector, retail, consumer products, energy, financial services, and construction and engineering. Renowned for its genuine client relationships and exceptional expertise, the company is dedicated to providing high-quality, innovative solutions.

With a team of over 600 employees, the company promotes a culture of transparency, knowledge-sharing, and teamwork. They keep up with industry trends and emerging technologies to drive innovation and enhance their clients' capabilities.

Adopting a client-centric approach, the business has become a trusted adviser, delivering tailored solutions that address the unique needs of each client. Their commitment to excellence and continuous improvement ensures they stay at the forefront of their industry.

Job Spec:

As the IT Operations Manager, you will oversee the management of their IT & Technology environment. You will collaborate closely with the IT and development teams to optimise operations, boost efficiency, and elevate the performance of their systems and applications.

Requirements:

• Extensive experience in managing operations & infrastructure.
• Demonstrated success in applying continuous improvement practices, streamlining processes, and boosting efficiency.
• Exceptional problem-solving and troubleshooting abilities, with a strong background in root cause analysis and implementing effective solutions.
• Excellent at collaborating and communicating, ensuring productive engagement with stakeholders, diverse teams, and top-level management.
• Having a background in creating a transparent atmosphere, promoting the exchange of knowledge, and nurturing collaboration is essential
• Proficiency in applying security best practices, maintaining regulatory compliance, and managing IT infrastructure risks.
• Proven ability to oversee relationships with external vendors, service providers, and software suppliers
• Possesses a commercial mindset, a strong sense of curiosity, a business-focused approach, and a flair for innovation.
• Dedicated to consistently enhancing work practices and service delivery
• Takes responsibility for and proactively manages and develops self and team.
• Open-minded, encourages innovation, and is receptive to feedback and improvements.
• Embraces open-mindedness, fosters innovation, and welcomes feedback and improvements

Here at Southern Lights, we strive to create an inclusive environment where every employee feels valued and empowered to contribute fully. Our recruitment practices are designed to ensure that all candidates have an equal opportunity to succeed, regardless of their race, colour, ethnicity, gender, age, sexual orientation, gender identity, disability, religion, or socioeconomic background.