Application Support Analyst - Bristol - £40K
An international professional services company with offices around the UK, Europe, Asia and the US. This business works with some of the most recognised brands in the World and now require an Application Support Analyst with a skillset around Microsoft SQL.
-To be the main point of contact of support, maintenance, change management, capacity management, system performance in conjunctions with other team members and vendors.
-To contribute to the roadmap for continuous improvement and advancements of the document management systems Maintenance
-Strong application support background, preferably at least 3 years
-Complex SQL Databases
-Knowledge of performance, capacity management and monitoring tools.
-Broad experience if IT Support and ITIL best practices - required
-Experience of preparing technical and/or user documentation and guidance for peers or other departments - required
-Experience of supplier and vendor management - required
-Excellent Communication/Customer service